Privacy Policy

Introduction

City Bus Transit ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and ticketing services.

Information We Collect

We collect information that identifies, relates to, or could reasonably be linked to you. This includes:

• Contact Information: Name, email address, phone number, and physical address.
• Financial Information: Payment card details processed securely by third-party payment gateways.
• Location Data: Geolocation of your mobile device, if you grant us permission, to provide real-time bus tracking and stop recommendations.
• Usage Information: App interactions, travel history, ticketing records, and crash reports.

How We Use Your Information

• To provide, maintain, and improve our services and transit operations.
• To process your ticket purchases and manage your account.
• To send service alerts, delays, updates, and promotional communications (which you can opt out of).
• To detect and prevent fraudulent use of our ticketing systems.

Sharing Your Information

We do not sell your personal data. We may share your information with trusted third-party service providers who assist us in operating our platform, running our business, or servicing you. If required by law, we will disclose data to comply with legal obligations or to protect the safety of our passengers and staff.

Your Rights

Depending on your jurisdiction, you may have the right to request access to the data we hold about you, ask for corrections, or request deletion of your information. You can manage your preferences through the settings page of our app or by contacting privacy@citybustransit.com.